Last Revision: May 8, 2026
Glaid Technologies Limited (referred to as "Glaid," "the Company," "we," "us," or "our") is dedicated to safeguarding the privacy and Personal Information of all individuals who visit our website ("Users") and those who utilize our financial products and services ("Customers").
This Data Privacy and Protection Policy (the "Policy") outlines our methods for the collection, utilization, and distribution of Personal Information belonging to our Customers and Users (collectively, “you” and “your”). It also describes the legal rights and obligations of all involved parties concerning information shared during the use of our mobile application, web assets, and associated features (collectively, the “Services”).
In the context of this Policy, “Personal Information” refers to any data that identifies or is capable of being reasonably associated with a specific living individual.
Glaid acquires Personal Information when you engage with us through our Services—for instance, when you establish a Glaid Wallet or contact our support team. We may collect the following data directly from you:
Like many professional web platforms, we utilize automated technologies like cookies to recognize your browser and enhance functionality. You can adjust your privacy settings to decline them, though it may restrict access to platform features.
We also utilize high-tier analytics services to monitor usage frequency, feature engagement, and performance metrics. This information is generally processed in a non-identifiable format.
We process your Personal Information for several essential business and legal purposes:
We also utilize anonymized, aggregated datasets for system-wide research and tailoring the Services to Customer needs.
To ensure platform integrity, your data is shared with fraud prevention agencies (e.g., Cifas) to confirm identity and block money laundering. Fraud identification may impact your access to global financial products.
Additional sharing occurs with:
While absolute security in digital environments cannot be guaranteed, Glaid has implemented robust physical, technical, and administrative security protocols. Access is restricted to vetted personnel on a "need-to-know" basis.
Glaid is legally required to archive certain personal and transactional records for seven to ten years following account termination to satisfy legal obligations and prevent fraud.
No data transmission over the internet is 100% secure. Glaid does not warrant absolute security.
Glaid is based in **Canada**, utilizing **Google Cloud** infrastructure in the **United States**. As our services facilitate international transactions, your data may travel across borders with all commercially reasonable security steps taken.
For EEA and UK users, we implement additional safeguards to ensure your rights remain protected under your local data laws even when your information travels abroad.
You maintain significant control over your data within the Glaid ecosystem:
Request a summary of the data we hold, its usage, and its sharing history.
If you identify inaccuracies, you may request that your profile be updated.
Retract processing permissions (may result in termination of access).
Unsubscribe from marketing communications at any time.
We do not sell your personal data, and we never discriminate against users for exercising their privacy rights. Contact us at privacy@glaidx.com.
Glaid's services are not intended for individuals under 18. We do not knowingly collect data from minors and will promptly remove any inadvertently collected info.
This Policy may be refined to reflect service updates or legal requirements. All modifications will be posted here with a revised revision date.
For comments, inquiries, or concerns regarding your privacy, please contact our Data Protection Team:
Data Privacy Questions?
privacy@glaidx.com